• Student Support for District Device

    • DO NOT TAKE THE ANY SCHOOL-ISSUED DEVICES TO AN OUTSIDE COMPANY FOR REPAIR. All repairs must go through the Methacton Technology Department.
    • DO NOT DOWNLOAD FROM YOUR PERSONAL APPLE ID TO THE SCHOOL iPAD

      This is a district device and ALL applications should be loaded by the district only.

    • Fill out a Technology Support Form.  The information entered will be routed to our support team who will reach out to assist.  Please leave as much detail as possible regarding your issue.
    • Only available from 9/1/2020 to 9/30/2020 during business hours 7:30am - 3:00pm, you can contact IT by calling 610-489-5000 ext.15025.  
      • After business hours, please leave contact information and an explanation of the issue.
      • By appointment, technical support will be available in the Technology Office located off the parking lot behind the Farina Education Center by appointment Monday - Friday 7:30am - 4:00pm for physical equipment issues (ex. Won’t turn on, broken device, screen or keyboard).
    • After 9/30/2020, support is by Help Desk tickets submitted with the Technology Support Form. 
      • Be sure to include valid contact information so a technician can reach out to you to assist as quickly as possible during our 7:30am - 3:00pm business hours.
      • By appointment, technical support will be available in the Technology Office located off the parking lot behind the Farina Education Center by appointment Monday - Friday 7:30am - 4:00pm for physical equipment issues (ex. device won’t turn on, screen, or keyboard repairs.
    • Google Classroom and ClassLink Training and Support for Parents
    • Please be sure to visit the Responsible Use Agreement on our website at: https://www.methacton.org/Page/298

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